Cloudpick’s AI vision enables a grab‑and‑go store – enter by QR code, face, or bank card, pick items, and walk out in seconds.
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Customer Requirements
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Cloudpick Solution
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Result
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Video
Aye Solutions Launches Malaysia’s First AI‑Powered Unmanned Store “Check Out I Smart Store” with Cloudpick
Customer Requirements
Traditional retail is at a transformational crossroad. The rise of e‑commerce and the impacts of the COVID‑19 pandemic have challenged physical retailers. Long queues, limited operating hours, and high labor costs make it difficult for brick‑and‑mortar stores to remain competitive.
In Malaysia, Aye Solutions, an AI startup, recognized this urgent need. The company wanted to build a proof‑of‑concept store that could help physical retailers transform and stay competitive. The goal was to create an autonomous retail solution that offers a fast, efficient, and contactless shopping journey – no lines, no queues, no checkout.
Cloudpick Solution
Aye Solutions partnered with Cloudpick to launch the “Check Out I Smart Store” , the first AI‑powered autonomous store in Malaysia. Located in Kuala Lumpur, the store offers a variety of local and imported products to help busy urbanites maximize their time.
Flexible entry options: Customers can enter by scanning a QR code generated on the mobile app, using face recognition (if pre‑registered), or simply tapping their bank card (Visa or Mastercard debit/credit cards). No app, no registration – just one tap. All methods support group shopping, allowing shoppers to bring friends or family under one principal account.
AI‑powered tracking: During the shopping journey, the system automatically tracks every item picked up or put back. Even if a customer places items directly into a bag or pocket, the AI adds them to the virtual cart. If they change their mind and return the product to the shelf, the system removes it.
Personalized advertising: Interactive digital advertising screens are integrated with the AI system. Advertisements are personalized and pushed based on insights collected from customer shopping behavior and preferences.
Fully automated store operations: The store owner receives instant out‑of‑stock notifications for replenishment. If a shopper misplaces a product, the owner is notified immediately with the exact location and product information.
Instant billing: Once a shopper finishes and exits the store, they receive the bill immediately on their phone – no waiting, no manual checkout.
Result
The “Check Out I Smart Store” has successfully demonstrated how AI can transform physical retail. It offers a seamless, efficient shopping journey where customers can complete their purchase within seconds – literally “grab and go.”
Key outcomes:
Reduced operational costs – no cashiers, no checkout staff, and 24/7 operation without burdening the current workforce.
Improved efficiency – real‑time inventory alerts and misplacement notifications save time and reduce losses.
Enhanced customer experience – multiple entry options and group shopping make the store accessible to everyone.
Data‑driven personalization – AI‑powered ads increase engagement and sales.
Aye Solutions plans to introduce even more advanced features, including emotion and behavior recognition, and further customize the solution to fit various physical retail operations. The company aims to accelerate the adoption of AI by physical retail stores to operate 24/7, reduce costs, improve efficiency, and become a driving force in designing smart cities.
Video
To see the Aye Solutions smart store in action, watch the video below:
YouTube:
