DAIWA TSUSHIN Opens HQ Showroom Unmanned Store in Kanazawa with Cloudpick

Customer Requirements

DAIWA TSUSHIN, a Tokyo-listed security equipment company headquartered in Kanazawa, had successfully deployed AI-powered unmanned stores in rural communities and nursing home facilities. The company wanted to extend this expertise to its own headquarters – creating a flagship showroom store that could serve multiple purposes.

The goals were clear: demonstrate the company's retail technology capabilities to visiting clients and partners; provide 24/7 convenience for employees working at headquarters; and serve as a living laboratory for testing new features and product configurations before deploying them to client sites. The headquarters location offered the perfect environment for a showcase store that could evolve with the technology.

Cloudpick Solution

DAIWA TSUSHIN deployed its unmanned store system powered by Cloudpick's AI camera technology at its Kanazawa headquarters. The store combines facial recognition, AI cameras, and weight-sensor shelves to enable a walk-through, checkout-free experience.

How it works:

Registration: Employees and visiting clients register their facial information and credit card in advance via a dedicated smartphone app.

Entry: At the store entrance, users simply hold their face over a tablet terminal. The gate opens automatically.

Shopping: The store offers a curated selection of snacks, beverages, daily essentials, and DAIWA TSUSHIN-branded merchandise – ideal for employees and visitors.

Exit & payment: When customers walk out, AI cameras track “who” took “what,” and shelf weight sensors detect item removal. The system automatically completes payment via the registered credit card. No cash, no checkout, no waiting.

Result

The Kanazawa headquarters showroom store operates 24 hours a day, 7 days a week, serving both employees and visiting clients.

Key outcomes:

• Client demonstrations: The store serves as a live showroom where potential clients can experience the technology firsthand – significantly shortening the sales cycle.

• Employee convenience: Staff can shop anytime – during breaks, late shifts, or after hours – without leaving the building.

• Testing ground: The store allows DAIWA TSUSHIN to test new product configurations, shelf layouts, and system updates before deploying to client sites.

• Brand showcase: The store reinforces DAIWA TSUSHIN's position as a leader in AI-powered retail solutions.

• Scalable model: Insights from the HQ store help refine the company's deployment playbook for client installations.

Customer Testimonial

“Our headquarters showroom store is the perfect demonstration of what we offer our clients. Visitors can experience the technology – facial recognition entry, automatic checkout, 24/7 operation – before making a decision. It also serves our employees and helps us refine the system in real time. This is how we build trust with our clients – by showing, not just telling.”

— DAIWA TSUSHIN Management