Spain BIG FISH: Building a 24/7 AI Smart Store for Flexible Retail Deployment

Customer Requirements

Retail in Europe is entering a new phase. Customers want convenience that is closer, faster, and available beyond traditional store hours. For many scenarios, opening a full-size store is no longer the only answer.

In Spain, BIG FISH Smart Store was designed to explore a more flexible model: a compact, modular, AI-powered convenience store that can operate 24/7 and serve customers in places where traditional retail may be too costly, too slow to deploy, or too dependent on labor.

The store needed to solve several key challenges:

1. Flexible deployment
   The store format needed to work in different environments, including events, outdoor commercial areas, business parks, gas stations, campuses, residential communities, and temporary retail spaces.
2. 24/7 service availability
   Customers may need drinks, snacks, personal care products, or daily essentials outside normal business hours. The store needed to support continuous service with lower labor dependency.
3. Compact space, wider product range
   Compared with vending machines, BIG FISH needed a more open store format where customers could browse shelves naturally and choose from more product categories.
4. Faster shopping experience
   The shopping process needed to be simple: enter, pick, leave. No cashier queue, no manual scanning, no traditional checkout counter.
5. Digital operation
   The store needed real-time product tracking, automated transaction records, and backend data visibility to support efficient replenishment and daily management.

To meet these needs, BIG FISH introduced an AI-powered smart store model supported by Cloudpick’s unmanned retail technology.

Cloudpick Solution

Cloudpick provided the core AI unmanned retail technology behind the BIG FISH Smart Store, combining AI vision, smart sensing, access control, automated checkout, and real-time backend management.

The store is designed around a simple customer journey:

Enter the store
Customers access the store through a controlled entrance, creating a secure and trackable shopping environment.

Pick products freely
Customers can browse open shelves and select drinks, snacks, personal care products, cleaning items, packaged food, and other daily essentials.

Walk out naturally
After selecting products, customers leave through the exit without waiting for a cashier or scanning items manually.

AI recognition and automatic settlement
Cloudpick’s system identifies the selected products, generates the order, and updates transaction and inventory data automatically.

The BIG FISH store also adopts a modular smart-store design. Its container-style structure makes it suitable for both indoor exhibitions and outdoor commercial scenarios. With clear entrance and exit zones, visible signage, and organized shelving, the store creates a retail experience that feels more like a compact convenience shop than a vending machine.

Inside the store, open shelves allow a broader range of products. This is especially important for locations where customer needs are diverse: a traveler may need bottled water, a driver may need car care products, an event visitor may need a quick snack, and a nearby resident may need a daily essential.

For operators, Cloudpick’s backend system helps turn the store into a digital retail unit. Product movement, transaction data, and inventory changes can be recorded automatically, making replenishment and category optimization easier.

Video

To see the BIG FISH Smart Store in action, watch the videos below:

YouTube Video 1:
https://youtu.be/xHq48cePhxk?si=744nm3hK2vPpZTi_

YouTube Video 2:
https://youtu.be/eWnqRSZJksU?si=rSOOmNh9fiKXLvlU

YouTube Video 3:
https://youtu.be/cmgDmdRH0Dw?si=nvWAhGv0skbz2IVv

YouTube Video 4:
https://youtu.be/eWnqRSZJksU?si=hce4sRqX_AcPQBNN

Result

The BIG FISH Smart Store shows how AI unmanned retail can create a more flexible model for convenience retail in Spain.

For customers, the value is immediate. They can enter the store, choose products freely, and leave without waiting in line. The shopping process becomes faster, lighter, and more natural than traditional checkout.

For operators, the value is broader:

1. 24/7 retail service
   The store can provide continuous service with less dependence on cashier staffing.
2. Lower labor pressure
   Automated recognition and checkout reduce repetitive cashier work, allowing operators to focus on replenishment, product planning, and site expansion.
3. More flexible site selection
   The modular smart-store format can be deployed in outdoor areas, commercial zones, exhibitions, campuses, gas stations, business parks, and temporary event spaces.
4. Better product capacity than vending machines
   Open shelves support a wider assortment, including drinks, snacks, packaged food, personal care products, and daily essentials.
5. Real-time digital operation
   Transaction records and inventory changes can be captured automatically, helping improve replenishment and category management.
6. Scalable retail model
   The same model can be replicated across multiple locations, turning small spaces into intelligent retail points.

The project demonstrates that the future of convenience retail is not limited to larger stores. It can also be smaller, smarter, more mobile, and closer to customers.

By working with Cloudpick, BIG FISH has created a practical AI-powered smart store model for Spain’s changing retail landscape, one that combines automation, flexibility, and 24/7 convenience in a compact space.

Customer Testimonial

A representative from the project said:

“BIG FISH Smart Store was created to make retail more flexible, intelligent, and available at any time. With Cloudpick’s AI unmanned retail technology, customers can enjoy a simple Grab & Go shopping experience, while operators gain a more efficient way to manage products, transactions, and daily store performance. This model gives us a strong foundation for future expansion across different scenarios in Spain.”