Cloudpick, JFR Group & Mitsubishi HC Capital Launch Official Expo 2025 Osaka Unmanned Store at Daimaru Tokyo

Customer Requirements

Inside Tokyo’s Daimaru department store, a magical shop awaits: the official store of Expo 2025 Osaka‑Kansai. It is filled with popular event merchandise that visitors love.

JFR Group (formed by the merger of Daimaru and Matsuzakaya) is a star of Japanese retail. It leads in setting industry standards, business model innovation, and talent development. Its flagship stores – Daimaru Shinsaibashi and Matsuzakaya Nagoya – are landmarks that attract domestic and international shoppers.

JFR Group continuously explores retail innovation, introducing digital technology and omnichannel models. These efforts align perfectly with Cloudpick’s vision.

Mitsubishi HC Capital is a global leader in financial leasing, part of the Mitsubishi Group (over 140 years of history). With total assets exceeding ¥10 trillion (as of 2024), it has strong financial power. Mitsubishi HC Capital had already been exploring smart retail cooperation with Cloudpick.

The upcoming Expo 2025 Osaka‑Kansai provided a perfect platform for JFR Group, Cloudpick, and Mitsubishi HC Capital to collaborate. The three partners aimed to validate the scalability of unmanned retail, explore future store models, and lay the groundwork for large‑scale deployment.

Cloudpick Solution

The most amazing thing? This official Expo store has no staff. It is the future shopping experience created by Cloudpick, JFR Group, and Mitsubishi HC Capital.

Cloudpick’s AI unmanned store solution is based on computer vision, deep learning, and multi‑sensor fusion. Key features include:

• Grab & go, cashier‑free payment – Cameras and weight sensors detect what customers pick. Just walk out – payment is instant. No queues, no scanning.

• Remote store management – No traditional manual management. Remote monitoring makes operations smarter and more efficient, significantly reducing labor costs.

• Global payment support – Credit cards, Apple Pay, Google Pay – local residents and international tourists alike can shop with ease.

• Fast deployment, flexible setup – The store can be built quickly, moved, and reused, adapting to various scenarios.

• 24/7 unattended operation – Open day and night, meeting shopping needs at any time.

Starting February 6, 2025, the Expo 2025 official store at Daimaru Tokyo officially adopted Cloudpick’s unmanned store technology. This is also Cloudpick’s first unmanned store in a department store – marking a new chapter in retail.

Result

The store is located at Daimaru Tokyo, close to Tokyo Station’s Yaesu North Exit. Daimaru is a historic luxury department store and a popular tourist spot. This store sells official Expo 2025 merchandise.

Customers simply pick what they want and leave. No queues, no waiting – just pure shopping joy.

During the Expo 2025 Osaka‑Kansai period, Daimaru Tokyo will become a hot destination for global visitors. As an official Expo cultural and tech store, Cloudpick’s store offers a brand‑new shopping experience and will be a major highlight of the Expo.

This innovative shopping method not only brings new energy to Daimaru Tokyo but also fits perfectly with the Expo’s theme of “Future Society Experiment Lab.” It adds a touch of technology and innovation to the Expo – an unmissable experience for visitors.

Both JFR Group and Mitsubishi HC Capital have given very positive feedback. They are full of confidence and anticipation for the future of retail innovation.

Customer Testimonial

Morita Kosuke, Executive Director of JFR Group, said:

“Since 2022, our company has been promoting external collaboration through our CVC fund to enhance store appeal. We are very pleased that Cloudpick’s unmanned store POC – which won our first startup competition last year – can be implemented in this special venue, the ‘Expo 2025 Osaka‑Kansai Official Store.’Without being bound by traditional store operations, we aim to provide new shopping experiences and convenience for customers. Through this POC, we will validate the model, and we hope to continue creating new value for customers through co‑creation with startups in the future.”